Legal

Privacy Policy

COOPTELCO is committed to protecting your privacy. This page explains how we collect, use and safeguard your personal data.

Last updated: December 2025
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Who we are

COOPTELCO Ltd ("we", "us", "our") is a UK-registered company providing data and analytics services to telephone co-operatives. This policy explains how we handle personal data collected through our website and services.

What data we collect

We may collect your name, email address, job title, company name, and any messages you send us via our website contact form.

How we use your data

We use your data to respond to enquiries, provide services, improve our offerings, and send relevant updates if you've opted in.

Legal basis

We process personal data based on consent, contractual necessity, or legitimate business interests, depending on the context.

Sharing your data

We do not sell personal data. We may share data with trusted third-party service providers (e.g., email platforms) who help us operate our business.

Data retention

We retain your data only as long as necessary for the purposes described or as required by law.

Your rights

You have the right to access, correct, or delete your personal data. Contact us at to exercise your rights.

Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse.

Contact

If you have questions about this policy, contact: